FAQ

Got quetions about our East Coast clothing?

Do you offer refunds?


If you are unhappy with your item you may return it for a full refund within 30 days of the shipping date. Customer covers return shipping costs. If you discover a defect in your item send us a photo along with your order number and we will replace it at no cost within 30 days of the shipping date.




I ordered the wrong size, now what?


Ship us or original order back and we'll cover the cost of shipping the new item back to you. Or find us as one of our farmers market locations and we can exchange it for you on the spot.




How much is shipping?


Shipping is expensive! Unfortunately, we are not Amazon and cannot offer free shipping around the world—yet! Typically we offer flat rate shipping anywhere in Canada for $15 per order. Currently we are offering free shipping on orders over $100. You can also select "local pickup" during checkout and we can arrange a time and location for you to pick up your order in Halifax, Mahone Bay or one of our upcoming farmers markets—visit us on Facebook to see all of our upcoming events.




Where do your garments come from?


We work with a Canadian distributor to purchase all of our blank clothing. Most of our products are manufactured in North America. Unfortunately, at this time we have not found many Canadian manufacturers producing clothing at the same level of style and comfort that we want to offer.

We have found one manufacturere in Quebec creating some unique pieces. However, becase they experience lower sales volumes of their "fashion" pieces, they do not make them in-house—they are produced in China.

So it is a challenge to say the least but we are continuously on the look out!




Where is your clothing printed?


Everything we carry is printed by hand in Martins Point, Nova Scotia using a traditional screen prinitng technique. In Februrary, 2020 we purchasd the company that was printing our merchandise and moved the equipement to our studio. So now we print everything ourselves!




Where is your head office?


Our studio and warehouse is located in Martins Point, Nova Scotia. Everyting is designed, printed, packaged and shipped from here :) If you don't know where that is, it's between Mahone Bay and Chester.




Who sells your clothing?


Currently it is just us. We sell online and at various farmers markets across Nova Scotia. Head over to our Facebook page and look at our events. There you can find out where we'll be heading next!




Do you offer wholesale?


Yes, we are looking for wholesale accounts. Please contact us and we can discuss arranging a sweet deal!




I saw something before but I don't see it now?


Because we are new (and small) we produce in small batches—particularly when we are testing new products and designs. Some colours come and go and some make a come back a few months down the road. Sometimes you will see new products that we are testing at our market events but they won't be available online until we determine if they will be sticking around. If there is something you're really curious about just ask, because we might still have some in stock.




I have a group of friends and we want something unique just for us. Can you do that?


Yes we can! Just email us and we'll work out the details!




Do you do trunk shows and pop up shops?


Yes we do! Email us and if our schedule permits we'll make every effort to be at your event! As of Summer 2020, we will have a fully stocked mobile fashion truck that we can take just about anywhwere!




Do you ship to the United States?


Yes we do! We offer 2 flat rate shipping options: Standard and Expedited. If you'd like a custom shipping quote please email us.




What is WRAP?


Our current manufaturers are WRAP certified.

WRAP (Worldwide Responsible Accredited Production) is a globally recognized, independent 3rd party certifying body whose mission is to promote ethical, humane and lawful conditions and practices in all manufacturing facilities. Companies accepted into the WRAP organization go through an extensive application process in which manufacturing facilities, working environments, and worker's rights are inspected and approved by the WRAP association. WRAP certifications are awarded based upon both internationally and nationally accepted humane workplace standards, local laws, and ethical manufacturing regulations.
What Principles Does the WRAP Certification Include? • Human resources management • Health and safety standards • Environmental and eco-friendly practices • Legal compliance including import/export, customs compliance and security standards




Do you ship Internationally?


Yes we do! Currently we have one flat rate shipping option in our online store, that includes tracking. If you'd like a custom shipping quote place email us, as some destinations are cheaper than others.





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